Operational policy
Acceptable use
Effective 24 August 2026
1. Approval before access
Phone-farm, cloud-phone and managed-device services require manual business approval before provisioning. We may request identity, company, ownership, billing and intended-use information. Approval is specific to the organisation and use case described.
2. Permitted uses
Approved services may be used for legitimate publishing and management across owned or authorised accounts, content scheduling and review, campaign monitoring, quality assurance, app and website testing, accessibility and localisation checks, controlled fleet staging and device-compatibility validation.
3. Prohibited conduct
You must not use the services for fake engagement, advertising fraud, account farming, spam, credential abuse, evasion of access controls or platform enforcement, malware, unauthorised surveillance, impersonation or deceptive activity.
4. Networks and communications
You must not resell or broker SIM, SMS, OTP, mobile-data or telecommunications access. Supplied proxy, VPN and network settings must not be altered to bypass geographic, identity, rate or security controls.
5. Sessions and customer data
Use dedicated test accounts and the minimum data needed. We may end sessions, isolate devices and reset or sanitise devices to protect customers and the service.
6. Enforcement
Suspected misuse may result in paused access, quarantined devices or sessions, additional verification, rejected orders or termination. Relevant activity may be reported where legally required.